Moderate Cancellation Policy
If a cancellation is made up to 4 weeks before the date of check-in, you will only pay 25% of the total cost of the stay.
If a cancellation is made within 4 weeks of check-in, no refund will be offered.
Please email cancellations@viveunique.com and wait for a reply to confirm your cancellation.
The Vive Unique service fee is non-refundable.
A reservation is not officially cancelled until the guest receives a cancellation confirmation e-mail from Vive Unique.
If the cancellation e-mail is not received, contact Vive Unique at cancellations@viveunique.com or
at 020 7993 5599
Cancellations must be made a full 28 days prior to check in time (or 2:00pm if not specified) on the day of check in.